Frequently Asked Questions
Why should I choose Lloyd's Transfer of Berryville, Virginia?
What's the best way to prepare children for a move?
Can a mover transport our plants and pets to our new home?
What about perishable food items?
What should I do with gasoline in the lawnmower, leftover paint, turpentine, etc.?
Am I allowed to pack my own belongings?
How much notice do I need to give to book my move?
What time do the movers arrive at my home?
Am I covered for damage if I do my own packing?
How will I know the final charges for my move?
How can I get boxes for packing myself?
How can I get my automobile to my new home?
What items are not allowed in the moving van?
What are the possible hidden charges?
Why do I need an estimate for my move?
What else can I do to prepare for my move?
Why should I choose Lloyd's Transfer of Berryville, Virginia? Choosing a moving company is an important decision. When you watch all your possessions being loaded on that truck, you want to feel certain that they’ll be unloaded at your new home in the same condition. With Lloyd's Transfer & Storage, you can have that confidence, because we've specialized in moving household goods since 1931. Families and businesses have trusted Lloyd's Transfer & Storage to move their valuable belongings for nearly 75 years. Lloyd's Transfer & Storage is a full-service relocation company and a certified agent for North American Van Lines. Our office and storage warehouse is located at 409 East Main Street, Berryville, Virginia 22611. No matter if your move is local, within your state, across the country or around the world, we can get your belongings where they need to go, when they need to get there and safely! We are specialists in household goods relocation, corporate relocation and international forwarding. A winning combination of experience, leading-edge technology, top quality equipment and a strong commitment to customer satisfaction ensures that our customers get treated right. You can trust Lloyd's Transfer & Storage to handle your valuable cargo and all the details of your relocation. Browse through our web site, request a free estimate, gather free moving tips in our moving guide and find out what relocation services are right for you. If you have any questions, please feel free to e-mail or phone us with your concerns, we're here for you, when you need us. We think that you will agree, choosing Lloyd's Transfer & Storage is the right choice for your next relocation.
What's the best way to prepare children for a move? Talk freely to your children about what the move will mean. Keep to your normal routine as much as possible. Keep familiar items (toys, books, blankets, teddy bears, etc.) out in the open and readily available. If possible, take your children to your new community before the move to acquaint them with their new surroundings. Above all, listen to what your children have to say and keep the lines of communication open and honest.
Can a mover transport our plants and pets to our new home? Plants, perhaps. Pets, no. Federal regulations allow a mover to transport plants if the trip is fewer than 150 miles and under 24 hours. However, some states may want to quarantine them anyway. In the event that this should happen, your mover won't be able to ensure their proper care. Federal regulations prohibit moving companies from shipping animals in moving vans. If your pets and plants can't travel with you, Lloyd's Transfer can help you make arrangements to safely transport them to your new home. Ideally, pets and plants travel best in your own car.
What about perishable food items? Perishable food items cannot be safely shipped in moving vans. Please dispose of or give away perishable foods before the move.
What should I do with gasoline in the lawnmower, leftover paint, turpentine, etc.? It's against the law for any moving company to transport flammable and combustible materials. Safely drain or dispose of all combustible and corrosive materials, including: household paints, bleaches, propane tanks, gasoline cans and fuel in power equipment.
Am I allowed to pack my own belongings? Please refer to the packing section of our website for any questions regarding packing.
How much notice do I need to give to book my move? As soon as you have selected your mover, you should reserve dates. You may change the dates, as long as there is availability on the new dates that you choose. Too often, our customers have made the mistake of planning on using our services, but have waited too long to reserve dates. Once we book to capacity, we stop taking moves. By booking your move as early as possible, you’ll be sure to get the dates that you want. Four to six weeks notice is a good idea in the summer months. Three to five weeks notice is appropriate for the winter months. We will always accept short notice moves as long as we have availability.
What time do the movers arrive at my home? Although our movers generally like to get an early start, circumstances don’t always allow that. You should plan on a start time of between 8:00 a.m. and 10:00 a.m., unless other arrangements have been made.
Am I covered for damage if I do my own packing? The advantage of doing your own packing is cost savings and having the opportunity to purge the things you no longer want. Movers, however, cannot be responsible for your packing skills. If there is no external damage to a container packed by its owner, there will be no liability for damage to the contents. If you have items of value, you should consider having the movers pack them and be sure to select Full Value Protection before the move begins.
How will I know the final charges for my move?
Interstate Moves: Based
on the actual weight of your shipment and any packing done by
the movers. A final bill cannot be determined until everything
has been loaded onto the truck and it has been weighed. We suggest
calling our office for your charges in the afternoon, the day
after your shipment has been picked up. Local Moves: Based on the
time it takes to complete the move and any packing done by
the movers. A final bill cannot be determined until everything
has been loaded onto the truck. Using a standard formula, we
are able to estimate the time it will take to unload the truck
and prepare a final bill for the move. If you have overpaid,
you will receive a timely refund. If you’ve paid in cash,
you will receive your refund on the move day.
How can I get boxes for packing myself? We make boxes available to our customers who choose to do their own packing. If you are purchasing new boxes and you live near our office, we offer delivery right to your home for a modest delivery charge. If you would like to take advantage of our recycled box supply at a lower charge, they are available on a first come, first served basis. We do not offer delivery of these boxes, so they must be picked up.
How can I get my automobile to my new home? On long distance moves, your autos can be transported inside the moving van with your household goods, billed by weight, or on a third party car carrier. Your Lloyd's Transfer Representative will be able to discuss the differences in greater detail and provide you with pricing for each.
What items are not allowed in the moving van? Aerosol cans, ammunition, explosives, flammable items, hazardous chemicals, matches, open liquids, paint, perishables, pressurized cans, thinners, turpentine and anything that might leak or explode in the truck. Please use common sense. If you think it might not be a good idea to ship something, you are most likely right. It is better to replace potentially harmful items in your new location than to have your possessions ruined by them. You are also responsible for draining the fuel from your lawn mowers or any other machinery. Refillable propane gas tanks for barbeques must be purged and sealed by a local propane dealer.
What are the possible hidden charges? At Lloyd's Transfer, there are no hidden charges, as we discuss your
expectations and plans in great detail to uncover all possible charges
up front. It is possible, however, to encounter “unforeseen”
charges. The two most common unforeseen charges are: Shuttle Service: Moving household
goods long distance is done using very large trucks. If a large
moving van cannot get close enough to your home to load or deliver,
a smaller truck will be used to shuttle your belongings. There is
a charge for this service. Our representatives can determine whether
or not a shuttle is necessary at the home that we can see, but not
at the home that we can’t see. When in doubt, ask to see a
shuttle cost separately, in the event that it is needed. Packing: If you are planning
on doing all of your own packing, we expect it to be done by the
time the movers arrive to load your shipment. It is not too uncommon
for our self-packing customers to fall short of a full packing effort.
Our movers will be happy to finish the packing for you, but remember
– there is a cost for this service. Ask your Lloyd's Transfer Representative
to prepare two estimates for you, one without packing and one with
full packing, so that you get a sense of how your final charges
might add up, depending on how much packing you can accomplish.
Why do I need an estimate for my move? The importance of scheduling an in-home survey is so that our representative can discuss your needs in person and see what you are moving, thereby creating a detailed and accurate estimate of cost. Our intent is to uncover all of the potential charges up front so that your move is accomplished in the most professional and cost effective manner and that there be no unwanted surprises.
You have nothing to lose, we'll provide a free in home estimate.
What else can I do to prepare for my move? Relax, don't let your move stress you out. Families and businesses have trusted Lloyd's Transfer & Storage to move their valuable belongings for nearly 75 years.
We would be honored to share our experience with you and your family.
© 2008 Lloyd's Transfer
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